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We reply to every message within 24 hours. Every message goes to the team behind Forming Paws, not a queue.

Health verification questions, trouble with your account, a link that didn't work, or a concern about another member: all of it belongs here. If you would rather use your own mail app, write to founder@theplugai.info.

Before you write: the FAQ covers cost, what verification involves, and how your location stays private. To report another member, use the report button inside the conversation. That reaches the same team with the messages attached.